Privacy Policy

1. Introduction

This Privacy Policy explains how zeptogoods (“we”, “our”, “us”) collects, uses, and protects personal information when you visit or make a purchase from https://www.zeptogoods.store (the “Site”). By using the Site, you agree to the terms of this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide voluntarily, such as your name, email address, phone number, shipping address, and payment details.

2.2 Automatically Collected Information

When you visit the Site, we automatically receive certain information from your device, including IP address, browser type, operating system, referral URLs, and browsing activity.

3. How We Use Your Information

• To process and fulfill orders, including payment processing, shipping, and communication about your order.
• To provide customer support and respond to inquiries.
• To improve the Site, develop new products, and personalize your experience.
• To send promotional or transactional communications, if you have opted in.
• To comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers).
• When required by law, regulation, or legal process.
• To protect the safety, rights, or property of zeptogoods, its users, or the public.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver targeted content. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Links to Other Websites

The Site may contain links to third‑party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (904) 833-1641
• Address: 7252 Southwest 7th Way, Jacksonville, Florida 32223, United States